Public internet service

Welcome to Christchurch City Council free public internet service.

Last updated 28 January 2025.

Disclaimer

Your use of the service is governed by the terms set out below. It is important that you read and follow these terms. If you do not accept these terms, you may not use the service.

Terms of use

By using this service, you agree that:

• You are responsible for the safety, security, and configuration of your equipment and data, including antivirus software.
• Your use of the service is at your own risk. Christchurch City Council does not accept liability for any loss or damage to equipment and data or any other loss or damage you may suffer through your use of the service.
• If Christchurch City Council is liable to you for any reason, our liability will not exceed $10 for any event or series of related events and $100 in aggregate. However, nothing in these terms limits your rights under the Consumer Guarantees Act 1993 (CGA) or the Fair Trading Act 1986 (FTA). If you are using the service in trade (as defined in the CGA) then you agree that the provisions of the CGA and sections 9, 12A, 13 and 14(1) of the FTA do not apply to the provision of the service to you.
• You will indemnify us against any loss or damage Christchurch City Council may suffer in connection with your use of the service in breach of these terms.
• You are responsible for the privacy or security of your activities. We urge caution when undertaking financial transactions online.
• You will only use the service for lawful purposes and in compliance with all applicable laws.
• You will use the service without interfering with anyone else's use of the service.
• Your agreement with Christchurch City Council commences when you connect to the service and terminates when you disconnect from the service. If you reconnect at a later date or time, this will create a new agreement with Christchurch City Council.

You also understand and agree that:

• Christchurch City Council does not guarantee the security of the service and that you use the service at your own risk, or that the service will be compatible with your equipment, or that the service will be available at all times, uninterrupted, error-free, or free of viruses or other harmful components.
• Christchurch City Council has no control over the information transmitted via the service and Christchurch City Council will not be responsible in relation to the same.
• The service provides a level of web content filtering to exclude racist, violent, indecent or other offensive content, but Christchurch City Council accepts no liability for any data or content.
• You will not use the service to advertise, solicit, transmit, store, post, display, or otherwise make available obscene or indecent images or other materials. We will notify and fully cooperate with law enforcement if we become aware of any use of the service in any connection with any illegal activity, such as the solicitation of sex with minors or any materials that include indecent behaviour with minors.
• The service is monitored with a secure log of all use, including websites visited. These logs may be seen by a third-party security provider.
• We may collect personal information about you in connection with your use of the service such as internet protocol (IP) address and websites visited. You acknowledge that we may use and disclose such information to help us improve the service, to communicate with you, to protect our rights, to enforce these terms, and for any other related purpose. Christchurch City Council will otherwise comply with Christchurch City Council's privacy statement.
• Christchurch City Council may block, suspend, or terminate access to the service at any time for any reason including, but not limited to: violation of this agreement, actions that may lead to liability for Christchurch City Council or damage to Christchurch City Council's reputation, disruption of access to other users or networks, and violation of applicable laws or regulations.
• You may terminate this agreement at any time by disconnecting from the service.
• Each session is governed by the terms that apply when the user connects to the service.
• Christchurch City Council may revise these terms at any time. Any amendments to these terms will not apply to any existing connections to the service. You must accept the current terms each time you connect to and use the service. It is your responsibility to review these terms for changes.